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Frequently asked questions
What does the outlet sell?+
Scratch and dent, ex-display, refurbished and run-out ASKO kitchen and laundry appliances at a heavily discounted price. Every unit is in perfect working order and has been tested.
Why are they discounted?+
Stock gets damaged in transit, superseded by a new model, used on a showroom floor, or returned by a customer. The function is unaffected; the price reflects the cosmetic history.
What warranty do I get?+
A two year warranty applies to all clearance products. Extended warranty is not available on outlet stock.
Where do you deliver?+
Metro Melbourne delivery only, and goods are not unpacked on delivery. Outside metro, arrange pickup from the Moorabbin warehouse, Monday to Friday 9am – 4pm.
Can I visit the store?+
The outlet is online only and not open to the public. Pickups are by arrangement at the warehouse.
Can you find a model that isn't listed?+
Email deals@asko.com.au with your name, location, phone number and appliance list and the team will come back to you.